Endocrinology Associates of Roanoke, VA is a privately owned specialty practice that was founded in the Roanoke valley in 1976 that provides clinical care to people all over the valley and beyond. We educate our patients with endocrine disorders to help them improve the quality of their lives and stress the importance of quality of care given by our physicians and all staff members. We offer thyroid ultrasounds and fine needle aspiration in the clinic for care of patients with thyroid disorder. Bone densitometry equipment for dual energy x-ray is also available providing absorptiometry (DEXA scan). We strive to help our patients by creating a positive learning atmosphere that will give them confidence in their ability to maintain at-home care and in the care they receive at Endocrinology Associates.
Our practice is looking for a Clinical Advocate, preferably with clinical experience and experience in endocrinology to join our team. We are in need of solution-oriented, self-motivated, individuals who can work cohesively as a part of our Advocate Team here at Endocrinology Associates. We will consider applications from EMTs, LPNs, RNs - anyone with a strong clinical background relating to lab values who is willing and able to learn. Our top priority is hiring people with the right personality and work-ethic to complement the team we already have and help to enhance our team's ability to provide quality care to patients.
Salary varies based on individual merits.
Responsibilities:
- Understand medical terminology, anatomy, and physiology.
- Understand endocrinology principles and be able to recognize abnormal lab values.
- Provide patient education and counseling on lab values in relation to their diagnoses.
- Receive incoming phone calls from patients regarding lab results. Inform patient of results and communicate providers’ recommendations based on results.
- Schedule repeat lab appointments for abnormal values at the provider’s recommendation.
- Assist with ordering patient labs to outside facilities.
- Receive notices of lab alert values and provide appropriate treatment guidance to patients. Inform providers of critical lab alert values.
- Update patient’s medication list following dosage adjustments based on abnormal lab values and provide guidance to patients by phone or patient portal, as needed.
- Work collaboratively with other clinical team members to ensure patients’ needs are met by providing results/records to patients and facilitating communications between patients and providers.
- Communicate and share information with other healthcare professionals regarding patient’s results and the associated recommendations of our providers.
- Accurately document telephone encounters with the patient in the electronic medical record.
- Assist physicians with charting and other documentation tasks related to patient’s lab results.
Job Type: Full-time
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Flexible spending account
- Health insurance
- Life insurance
- Paid time off
- Professional development assistance
- Vision insurance
Schedule:
- 8 hour shift
- Monday to Friday
Work setting:
Experience:
- Patient care: 2 years (Required)
License/Certification:
- EMT Certification, LPN, or RN (Preferred)
Ability to Relocate:
- Roanoke, VA 24018: Relocate before starting work (Required)
Work Location: In person