WELCOME TO THE SEAPORT SCRIPPS HOME HEALTH FAMILY!
At Seaport Scripps Home Health, we believe that a career in healthcare the noblest of professions. Great clinical operations support makes home health possible. They help us fulfill our mission to provide LIFE CHANGING SERVICE to our patients and their families.
A career with Seaport Scripps Home Health requires a commitment to making work fun and CELEBRATING successes; delivering and holding each other to the HIGHEST STANDARDS of care and professionalism; continual LEARNING; treating others as PEOPLE whose interest matter as much as our own; being innovative while using GOOD JUDGEMENT. One other thing about our work culture; we know that in order for our patients to receive the care they deserve, we to put our EMPLOYEE’S FIRST.
Benefits Include:
- Competitive compensation
- Health, dental, vision, life and disability insurance
- Pre-tax healthcare and dependent care flexible spending accounts
- 401(k) plan with generous company match
- Critical illness benefit
- Paid time off
- Employee assistance program
JOB SUMMARY
The Intake Coordinator is responsible for managing all aspects of the patient intake process including communicating directly with patients and families, data entry, establishing and maintaining positive relationships with customers and referral sources, responding to customer requests and concerns, facilitating a daily intake stand up meeting, and managing the insurance verification and authorization processes.
DUTIES & RESPONSIBILITIES
- Directs all daily patient referral and intake operations including providing direct oversight of the establishment and implementation of intake policies.
- Ensures compliance with all state, federal, and Joint Commission referral/intake regulatory requirements.
- Directs the implementation of improved work methods and procedures to ensure patients are admitted in accordance with policy.
- Establishes and maintains positive working relationships with current and potential referral sources.
- Ensures seamless transition of patients to home care by providing direct oversight of patient education and preparation for home care, plan of care initiation, and coordination of care with multiple service providers.
- Ensures maximum third party reimbursement through direct oversight of insurance verification and authorization processes.
- Builds and monitors community and customer perceptions of Seaport Scripps Home Health as a high quality provider of services.
- Gathers, collates, and reports referral statistics including key customer referral trends.
- Maintains comprehensive working knowledge of Seaport Scripps Home Health contractual relationships and ensures that patients are admitted according to contract provisions.
- Maintains comprehensive working knowledge of community resources and assists referral sources in accessing community resources should services not be provided by Seaport Scripps Home Health
The above statements are only meant to be a representative summary of the major duties and responsibilities performed by the employee of this job. The employee may be requested to perform job-related tasks other than those stated in this description.
JOB REQUIREMENTS
- The Intake Coordinator must have healthcare experience, preferably in referrals/intake in a home health or hospice environment.
- Demonstrates good communication, negotiation, and public relations skills.
- Demonstrates autonomy, assertiveness, flexibility and cooperation in performing job responsibilities.
Seaport Scripps Home Health is an Equal Opportunity Employer. We evaluate qualified applicants without regard to race, color, religion, sex, national origin, disability, veteran status, and other protected characteristics.
ABOUT THE COMPANY
Seaport Scripps Home Health is a subsidiary of the Pennant Group network with 300+ locations throughout the country. We offer the best of both worlds –The backing and stability of a proven healthcare “giant”, with the permission to operate locally as if it were our own San Diego based business.
What makes us unique besides our culture of high performers and exceptional care? At Seaport Scripps Home Health, we foster an environment where clinicians and staff members have an unprecedented level of freedom to create and implement the programs that will best serve their patients and communities. We offer the only all-in-one approach to post-hospital healthcare services in San Diego.
We operate with the Core Values as our guide:
- Celebration
- Accountability
- Passion for Learning
- Love One Another
- Intelligent Risk Taking
- Customer Second
- Ownership
Job Type: Full-time
Pay: $20.00 - $28.00 per hour
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Employee assistance program
- Health insurance
- Paid time off
- Vision insurance
Medical specialties:
Schedule:
Experience:
- Home health: 1 year (Preferred)
- Home Care Home Base: 1 year (Preferred)
- Intake: 2 years (Preferred)
- Healthcare: 3 years (Required)
Work Location: In person