Job description
Ready to get back to work? Enjoy working with others? Have customer service or Call Center experience? Enjoy working with computers and technology? "YES", you say? Well, you've just made a WINNING choice & C3i Solutions is looking for YOU!!
As a Tech Savvy Call Center Support Rep responsible for resolving incoming telephone requests for technical assistance on standard commercial and proprietary applications. Consistent customer care, quality standards, and reporting requirements are core competencies of the position. Ability to quickly adapt to changing priorities and fluctuations in workflow are requirements of the Analyst - Help Desk role. All Analyst - Help Desk’s are subject to shift changes to adapt to the business needs of the Service Desk.
NOTE: Work from Home position!!!
Training Hours: PAID Monday-Friday 9am-5:30pm (2-4 Weeks)
Start Date: JUNE 10, 2024
Schedule: 11:30AM-8PM
Rate of Pay: $14.50
Education/Experience:
- High School Diploma or equivalent required
- Minimum of 2 years of customer service experience
- Minimum of 6-12 months of previous call center or computer support experience
Skills Needed:
- Strong Verbal/Written Communication
- Microsoft Office Suite, Windows Operating Systems, Lotus Notes, and Internet applications
- Troubleshooting for clients/Finding solutions for clients
We've got A LOT to offer here at C3i Solutions but the EXPERIENCE starts with YOU!
*We look forward to helping you kick-start your NEW journey here with us!*
C3i Solutions is an Equal Opportunity Employer - EOE, M/F, D/V.
Job Type: Full-time
Pay: $14.50 per hour
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Employee discount
- Flexible spending account
- Health insurance
- Health savings account
- Paid time off
- Parental leave
- Tuition reimbursement
- Vision insurance
Schedule:
- 8 hour shift
- Monday to Friday
- Weekends as needed
Education:
- High school or equivalent (Required)
Experience:
- Customer Service: 1 year (Preferred)
- Technical support: 1 year (Preferred)
- Computer skills: 1 year (Preferred)
Work Location: Remote