General Purpose of the Job
The purpose of this job is to work with clients and their respective homeowners to facilitate member payments to the homeowner association. This role plays a vital part in the overall success of the accounting department and the performance of the company.
Essential Duties and Responsibilities
- Primarily responsible for all activities that result in payments made to associations including
- regular and special assessments, late payments, and collections:
- Generate billing statements for owners as needed
- Coordinate mail/email statements
- Author and coordinate statement messages for each billing cycle
- Support accounting manager in reviewing and applying late fees
- Answer homeowner questions on account balances via phone and email daily
- Coordinate all collection procedures including levels, collection letters, and communication to all parties involved
- Track and report waived late fees
- Input off-site addresses for homeowners as necessary
- Monitor and coordinate bank returns and communicate fees to CFO and homeowner
- Input billing type (ACH info) for homeowners
- Print daily collection notices and mail.
- Helping homeowners use the website to accurately set up electronic payments
- File liens/foreclosures and act as liaison between boards/managers and attorneys
- Manage and track lien/foreclosure process with attorneys
- Assisting accounts payable in entering invoices.
- Assisting accounting associate with Homewise website and change of homeowner
- ownership.
- Bank Reconciliation
Job Type: Full-time
Pay: $37,000.00 - $40,000.00 per year
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Health insurance
- Life insurance
- Paid time off
- Vision insurance
Schedule:
Work Location: In person