At the Best Western Plus Blaine, we believe that our success depends upon the quality of the relationships between our associates and our guests. Regardless of position, each member of our team becomes our ambassador. By attracting the best and brightest from all facets of the hospitality industry.
Schedule
Friday - Tuesday 7 am - 3 pm
Job description
As a Front Desk agent, you’ll be responsible for providing superior customer care to our guests.
Responsibilities
- Promptly provides accurate information regarding availability, accommodation types, transportation to and from hotel, rate, etc.
- Check-in/check-out hotel guests in a timely and professional manner; and process all payments according to established procedures.
- Promotes the Hotel marketing programs.
- Assigns reservations based on guest preferences and availability.
- Answers questions regarding hotel facilities and services, local attractions, directions, etc. Handles complaints in a tactful manner and negotiates resolutions.
- Guiding guests in the Lobby Area.
Job Types: Full-time, Part-time
Pay: $18.00 - $19.25 per hour
Expected hours: No more than 40 per week
Schedule:
- 8 hour shift
- Evening shift
- Every weekend
Work setting:
Experience:
- Hotel experience: 1 year (Preferred)
Shift availability:
Work Location: In person