Please note that this is a contract role providing services to Amazon via Allegis Global Solutions. If you are selected for this role, you will be employed by AGS and will not be an employee of Amazon.
You will work cross-functionally across the Prime Video organization to drive initiatives that enhance our customer experience for video providers around the world.
Additionally,
Prime Video Direct (PVD) is a self-submission tool that requires providers to submit content title by title (one title at a time) to be made available on Prime Video worldwide.
To protect customers and Prime Video, a series of reviews and checks have been purposefully built so that every title, asset, and change made is checked/reviewed by a human or system (or both).
To optimize the customer experience and grow selection on Prime Video, we are embarking on a largescale licensing effort for title's submitted via PVD. Today, there is no automated bulk “re-submit” titles or bulk “license” due to the limitations of PVD’s tooling and systems.
We are onboarding experienced operators to execute and manage this submission and licensing effort.
Working with vendors and partners to get titles integrated from Freevee to Prime Video
Working with internal tools to investigate and check status of TV shows and movies
Working through questions/issues/troubleshooting with partners/internal stakeholders to get media live onto Prime Video
Tracking status of all items through Excel, Quip, Word, etc.
Communicating status to internal teams
Reviewing content to ensure it meets quality standards
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Previous streaming experience (Max, Netflix, etc.)
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Customer service experience
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Proficiency in Excel
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AirTable experience preferred
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Experience with following SOP
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Bachelor degree preferred
Contract Length: 8 Months
Location: Seattle (Hybrid)
Pay Range: $47 - $53 per hour
AGS is an equal Opportunity/Affirmative Action Employer (M/F/Disability/Veterans). We Will consider all applications without regard to race, gender, sexual orientation, gender identity, age, color, religion, national origin, veteran status, disability, genetic information or any other status protected by applicable law.