Sightline Hospitality is seeking full-time and part-time Baristas for the soon to open evo Campus Hotel in Salt Lake City.
The evo Campus is in the Granary neighborhood of Salt Lake City. The 100,000 square foot brick, timber and concrete block building includes the 52-room hotel, an evo retail store, and a Skatepark. The evo vision is to create a place for the community, bringing ethos-driven businesses together along with customers that share evo’s passion for the outdoors and all the cultural elements that surround the lifestyle,
The evo Purpose is to make life better by building community and igniting the adventurous spirit that lives within us all. evo is a leading multi-channel retail brand that stands at the intersection of community, commerce, adventure sports, and the outdoor lifestyle. We offer a distinctly-curated product assortment, and highly-crafted customer experiences. At evo, we define success differently than most, balancing three goals equally: 1) Building an iconic brand and business; 2) creating an extraordinary place and path for our team; and 3) leveraging our success to drive community impact. We are a company driven by our purpose and values, with a collective passion for community, sports and lifestyle, and a drive to together build something that lasts and matters.
About Sightline Hospitality
San Francisco based Sightline Hospitality, LLC is a hotel management company of a portfolio of Full-service, Limited Service and Boutique hotels across the United States, including Hawaii. At Sightline we bring together people, places, and possibilities to redefine hotel management. Whether big box branded, soft branded, or independent hotels, we believe in soulful stays—the kind that stay with you long after you’re gone.
About You
Our ideal candidate is warm "people-person" who is welcoming and friendly, dedicated, and detail-oriented. Our front desk is the hub of service for our guests, and we'd love to find someone who is passionate about providing great service and hosting our guests in Salt Lake City. Come join an uncommon project with extraordinary people!
Job Responsibilities
- To understand and respond to all guest needs and requests in a timely and professional manner, deferring to the Food and Beverage Manager/Restaurant Manager, when necessary, to ensure customer satisfaction.
- To extend a courteous, friendly, and professional greeting to guests as they arrive, and to thank them as they depart.
- To make the Manager aware of all guest comments and complaints.
- Complete shift checklists and special projects as assigned.
- Respond to all guest needs and requests in a timely and professional manner working to resolve conflicts and ensure guest satisfaction.
- Properly prepare and serve coffee, tea and other beverages and pre-made food items, as ordered by patrons and hotel guests.
- Always maintain an adequate stock of clean glassware, dishes, flatware as needed.
- To restock and maintain all specified areas of the dining room to meet hotel guidelines for cleanliness and presentation.
- Be familiar with the use of suggestive selling techniques to promote the sale of food and beverages.
- To follow specified procedures to control the payment of guest checks.
- To follow all specified procedures to properly open and close the bar, including handling bar keys, running SMS Touch reports and performing all necessary side work.
- Maintain an adequate stock of beverages and supplies, in accordance with established pars and routine procedures, and be responsible for the security of beverage stock while on duty.
- Maintain the organization of the dining areas at all time, including bussing tables and emptying trash as needed.
- To review and verify previous shift’s inventory, at the beginning of every shift.
- Complete inventory of stock at the close of the shift.
- To follow all specified procedures to correctly handle cash, including signing paid-out sheet for tips received, maintaining adequate cash amount in bank, giving correct change for cash transactions, ringing all drinks through the POS and accurately processing credit card vouchers.
- To maintain the proper care and cleanliness of tableware and serving equipment, handling both in a manner that minimizes breakage.
- Always maintain a clean and sanitary work area.
- To follow all company policies and procedures.
- To immediately report all suspicious occurrences and hazardous conditions.
- To always maintain the cleanliness and safety of work areas.
- Follow all company safety standards, including proper equipment handling to avoid injury to yourself and others.
- To attend all mandatory meetings as directed.
- To perform other tasks, including cross-training, as directed.
Essential Experience/Aptitudes:
- Fluency in English (verbal and written) is required.
- Must have High school diploma or equivalent.
- Must have a minimum of one year experience in food service; preferably in a similar position.
Desired Skills/Experience:
- Excellent interpersonal skills and the ability to work well with co-workers and the public.
- Possess a courteous, friendly and professional manner.
- Ability to perform assigned duties with attention to detail, speed, accuracy, follow-through, courtesy, cooperativeness and work with a minimum of supervision.
- Able to work well under pressure and handle multiple tasks at once.
- Must be organized, efficient and meet high quality standards for service.
- Willingness to go the extra mile.
- Must be punctual with regular and reliable attendance.
- Frequently required to handle and move objects weighing up to 30 lbs. over short to moderate distances.
- Must be able to work well at a very fast pace, under pressure.
- Makes frequent trips to kitchen where air may be moist, warm and odorous from cooking foods.
- Kitchen floor may be slippery from moisture and grease.
- Bends and stoops to perform routine cleaning and service tasks.
Full Time Benefits Include:
- Health, vision, dental, and life insurance options
- Personal Time off benefits and Holidays
- 401K Retirement Savings program
- Commuter Benefits program
- Employee discount for stays at hotels at Sightline Hospitality's expanding portfolio.
Part Time Benefits Include:
- 401K Retirement Savings program
- Commuter Benefits program
- Employee discount for stays at hotels at Sightline Hospitality's expanding portfolio.
Thank you for your interest, and we look forward to hearing from you!
Sightline Hospitality is an Equal Opportunity Employer and welcomes applicants and employees of all backgrounds. M/F/D/V/SO