TO APPLY USE THE FOLLOWING LINK: https://securitystatebank.bamboohr.com/careers/62
Security State Bank-Sheridan is hiring a full-time teller where the ideal candidate has a proven ability to provide excellent customer service. This is a full-time position where teamwork and customer service skills are essential.
Job Purpose: Responsible for providing excellent customer service by meeting the needs of customers in an efficient and friendly manner. Performs routine office and clerical duties while maintaining operational quality and standards. Comply with bank regulations and policies pertaining to operational functions of the bank. Act as the customer’s first point of contact with the bank. Responsible for ensuring a positive public perception of the bank by greeting customers and promoting bank products and services that meet our customer's needs while supporting bank goals.
At Security State Bank we provide financial services by valuing our customers, communities and employees.
KEY PERFORMANCE COMPETENCIES:
Core Values: Conform to the Bank’s core top five values which are:
- We put you first. We meet your needs every day which allows us to build lasting relationships.
- We are your neighbors. We invest our time and resources to support and serve our communities.
- We value your trust. We earn your trust by providing sounds financial solutions, exceptional customer experiences, and safeguarding what's important to you.
- We love our team. Our Employees are out foundation. We commit to our employees' personal and professional growth, open communication, a positive work environment, and their well-being.
- We embrace differences. We value and promote diversity of ideas, people, and our communities.
Duties:
- Perform various clerical tasks such as data entry, filing, and document management
- Assist customers with account inquiries and transactions
- Process deposits, withdrawals, and other financial transactions accurately
- Provide excellent customer service and address customer concerns or issues
- Handle cash transactions and maintain cash drawer accuracy
- Follow bank policies and procedures to ensure compliance and security
- Collaborate with team members to achieve branch goals
Qualifications:
- High school diploma or equivalent
- Strong attention to detail and accuracy in handling financial transactions
- Basic math skills for calculating balances, interest rates, etc.
- Knowledge of banking products and services
- Familiarity with cash handling procedures and use of cash registers
- Excellent communication and interpersonal skills for interacting with customers
- Ability to multitask and prioritize tasks in a fast-paced environment
- Understanding of fraud prevention and detection techniques
- Sales experience is beneficial for cross-selling bank products
Please note that this job description is not exhaustive and additional duties may be assigned as needed.
Security State Bank is an equal opportunity employer of women, minorities, veterans and individuals with disabilities.
Job Type: Full-time
Pay: From $16.50 per hour
Expected hours: 40 per week
Benefits:
- 401(k)
- 401(k) matching
- Bereavement leave
- Dental insurance
- Disability insurance
- Employee assistance program
- Health insurance
- Life insurance
- Paid time off
- Parental leave
- Profit sharing
- Vision insurance
Experience level:
- No experience needed
- Under 1 year
Schedule:
- Day shift
- Monday to Friday
- Weekends as needed
Work Location: In person