A family-owned packaging manufacturer with 50-year history in the Newark area. We are seeking a full-time Office Assistant/Customer Service. We are looking for someone who can speak English fluently, has strong math skills, and is experienced in Microsoft Word and Excel. Benefits package is offered after 90 days, including: health, dental, and vision insurance, 401(k), and paid time off. Location is bus and train accessible and near all major highways (I-95, Route 1/9, I-280, Route 21). We are seeking a candidate that is looking for a long-term position that has opportunity for growth with the company.
Key Responsibilities:
- Enter inventory data to process Inventory reports
- Assist in answering phones
- Customer service: Promptly and accurately respond to customer needs by answering emails and phone calls, tracking and moving shipments
- Process Fedex/UPS shipments
- Communicate and escalate issues to Management as they raise
Qualifications:
- Fluency in English
- Strong Basic Math Skills
- Excellent Customer Service, Communication, and Clerical Skills
- Proficient in MS Outlook, Word, and Excel
- Organized with keen attention to detail
- Fluent Typing
- High School Diploma
Job Type: Full-time
Pay: $19.00 - $21.00 per hour
Expected hours: 40 per week
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
Schedule:
- 8 hour shift
- Monday to Friday
Work Location: In person