Ellicott Hotels is looking to add a breakfast attendant for our Fairfield Inn & Suites located at 3880 Rensch Road Amherst. The breakfast attendant is responsible for preparing daily complimentary breakfast for hotel guests and providing service in a way that exemplifies superior service, food presentation, and friendliness while following all food safety rules. The breakfast attendant reports to work at 5 am during the week and 6 am on the weekends so need to be on time and dependable.
This is a front line guest service position that requires an individual that enjoys customer service and engaging our guests regarding their stay on property.
RESPONSIBILITIES: (To include but not limited to)
- Prepare brand required breakfast foods for hotel guests to ensure sufficient quantity for guests without excessive food waste.
- Greeting and responding to the arrival of guests to the breakfast area in a friendly and courteous manner.
- Pouring coffee, assisting guests and providing assistance in a way that makes them feel valuable and important.
- Engage in conversation with guests providing hotel management with feedback on their guest experience.
- Giving management any guest suggestions or guests criticisms that will assist us on consistently providing a better guest experience.
Job Types: Full-time, Part-time
Pay: From $15.00 per hour
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Health insurance
- Life insurance
- Paid time off
Weekly day range:
Work Location: In person