Come Join Our Team!
We have over 30 years of delivering high-quality care at Featherstone Periodontics and Implant Dentistry. We provide comprehensive periodontal care to all Northern IL and Southern WI areas with three offices. We invest heavily in our employees and culture to ensure we have the most incredible environment ever!
We are seeking a skilled and motivated Treatment Coordinator to join our team at our Rockford office. As a Treatment Coordinator, you will play a pivotal role in providing exceptional patient care and ensuring smooth operations within the office. The ideal candidate will possess excellent communication skills, attention to detail, and a passion for delivering outstanding customer service in a healthcare setting.
**Previous dental treatment coordinating is required for this position**
Schedule:
Monday 7:30am to 5pm
Tuesday 7:30am to 5pm
Wednesday 7:30 am to 5:00 pm
Thursday 7:30am to 5pm
Friday 7:30 am to 2:00pm
Responsibilities:
- Serve as the primary point of contact for patients, addressing inquiries, scheduling appointments, and coordinating treatment plans.
- Educate patients on recommended treatments, procedures, and financial options.
- Liaise between patients and dental insurance providers to verify coverage and process claims.
- Manage patient records and maintain accurate documentation of treatments and procedures.
- Collaborate with the clinical team to optimize patient flow and ensure efficient operations.
- Assist with administrative tasks such as billing, invoicing, and inventory management.
- Uphold HIPAA compliance and maintain confidentiality of patient information.
- Participate in team meetings, training sessions, and professional development opportunities.
Requirements:
- Previous experience in a dental or periodontic office
- Proficiency in dental terminology, treatment planning, and insurance billing procedures.
- Excellent interpersonal skills with the ability to build rapport with patients and colleagues.
- Strong organizational skills and attention to detail.
- Proficiency in computer software applications, including dental practice management software.
- Ability to multitask in a fast-paced environment while maintaining a positive attitude.
- Knowledge of HIPAA regulations and patient privacy laws.
- Certification or training in dental assisting or dental office management is a plus.
If you are passionate about providing exceptional patient care and possess the skills and qualifications outlined above, we encourage you to apply!
www.featherstoneperio.com
Job Type: Full-time
Pay: From $20.00 per hour
Expected hours: 35 – 40 per week
Benefits:
- 401(k)
- 401(k) matching
- Health insurance
- Health savings account
- Paid time off
Schedule:
- Day shift
- Monday to Friday
- No nights
- No weekends
Experience:
- Scheduling: 1 year (Required)
- Dental office: 1 year (Required)
Work Location: In person