- Ensure all of our patients are called with their biopsy results.
• Answer multi-phone lines. • Schedule appointments for our multiple offices.
- Maintain a detailed record when speaking with a patient and ensure everything is marked/or uploaded in their chart.
- Checking and cross-referencing paper documents with electronic records
- Make copies of paperwork and pathology and scan documents into patient chart.
- Check and compare all documentation to make sure patient name, site names and date of birth is correct.
- Enter results in the Biopsy Book and the Results Log.
- Ability to explain skin conditions in a clear and understanding matter.
- Make daily calls for pending skin cancers and abnormalities.
- Follow up with patients to ensure they receive treatment.
- Create and send out Final Notices as necessary.
- Fax pathology reports.
- Assist our patients in any way we can by answering questions, giving results, finding information for them.