POSITION SUMMARY:
The primary purpose of the Front Desk Receptionist is to schedule patients, greet patients, create and update patient files and accurately to ensure the patient’s visit is smooth. The scope of the work encompasses a variety of clerical duties which promote effective and efficient operation of the practice and fosters favorable public relations with patients, parents, staff, dentists of the practice and all external customers.
JOB DUTIES:
· Concentrate on current day first, next day second, and 2 days from current day, third, i.e. an opening in current day schedule takes priority.
· Monitor/track Broken Appointments.
· Notify clinical staff of change in schedule as soon as it occurs.
· Puts NP documents together and sends to patient a minimum of 2 weeks in advance.
· Greet patients immediately upon arrival in pleasant and positive manner.
· Perform check-in procedures; obtain appropriate signatures for required documents.
· Enters New Patient (NP) into computer.
· Transfers records to other practices no later than 2 weeks of request.
· At check out, collect payment from patient in the form of cash, check, credit card
· Able to perform “close out” procedures at end of day.
· Perform all other duties as requested by Practice Administrator or Dentist.
· Is professional in appearance at all times.
MINIMUM REQUIREMENTS:
· HS Diploma
· Office experience
Clerical/Office Skills: PC w/Word or WordPerfect, email, typing, filing, ability to perform research to resolve problems.
Communication: Written & verbal skills required, answers telephone, able to fax/scan reports.
Job Type: Full-time
Pay: $17.00 - $21.00 per hour
Benefits:
- 401(k)
- Dental insurance
- Flexible schedule
- Health insurance
- Paid time off
- Vision insurance
Schedule:
- 8 hour shift
- Day shift
- Monday to Friday
- Night shift
Education:
- High school or equivalent (Preferred)
Experience:
- Dental insurance: 2 years (Required)
- Dentrix: 1 year (Required)
- Dental: 2 years (Required)
Shift availability:
- Day Shift (Required)
- Night Shift (Required)
Work Location: In person