The Specialty Pharmacy Technician serves as a primary source of communication with patients, insurance payers, patient support foundations, physician and clinic offices, Specialty Pharmacy Liaisons, drug distributors, and manufacturers. This position assists patients with access to resources to lessen the impact of the specialty drug therapy socially and economically. This position represents the Specialty Pharmacy during initial phone contact by providing patients, patient families, insurance providers, physicians and other providers, clinic and office staff with information pertaining to the filling, processing, reimbursement, payment, and assistance with the provision of specialty pharmaceuticals. This position also handles the technical dispensing duties within the specialty pharmacy and provides support under the supervision of the Specialty Pharmacy Supervisor, ensuring optimal pharmaceutical care. This position reports to the Supervisor of Specialty Pharmacy Services.