Our Service Managers are responsible for the overall operation of the store with a specific focus on customer experience—they are the face of Virginia Tire & Auto. They are tasked with driving store sales and profitability while modeling our core values and mission.
Store Managers accomplish this by problem-solving, developing their teams and using data to develop strategies that improve store performance. They gain a comprehensive knowledge of Virginia Tire & Auto’s business model, are capable of motivating others and are committed to creating meaningful customer and employee experiences.
WHAT YOU’LL DO
- Lead the service department to ensure store sales are maximized and customers have an excellent in-store experience, spending the majority of your time on the front counter as a hands-on manager on the sales floor.
- Ensure production workflow is efficient and optimized.
- Drive sales and profitability by reviewing reports and utilizing available information tools to identify issues and areas of opportunity and execute solutions.
- Select and onboard a highly effective team of individuals.
- Create meaningful employee experiences by developing talent and opening doors for career growth.
- Communicate effectively with employees by actively overseeing in the flow of information to employees, including store goals, sales programs or company communications.
- Maintain our best in class automotive repair facilities in a manner that evidences pride and care
QUALIFICATIONS
- 8+ years of retail management experience preferably in the automotive industry
- Strong knowledge of vehicle systems
- Ability to lead and manage in a fast-paced, multi-tasking retail environment with a smile and a positive attitude
- Strong customer service skill and interpersonal/ communication skills
- Problem-solving ability and analytical skills
- A professional personal appearance
- Proficiency in MS Office and ability to learn our internal software applications
- Have and maintain a valid driver’s license
- Virginia Tire & Auto has a strong commitment to our people, providing extensive training, a healthy culture, and opportunities for growth. We are seeking applicants interested in making a commitment to Virginia Tire & Auto and their career.
WHY YOU’LL LOVE US
Mission matters here. At Virginia Tire & Auto our mission is to take the stress out of car care. We do that by taking the stress out of our employees lives by fostering an employee-first culture where employees are appreciated and valued. And by being a values-based business with a conscious. We are looking for individuals to join our team who want to share our values: to be professional, genuine, attentive and forward-thinking.
WHAT WE’LL DO FOR YOU
We provide our employees:
- Free Health Insurance
- Industry best paid vacation and holidays
- Tire and auto repair discounts
- Gym Membership Reimbursement
- Affordable dental and vision insurance
- Life & short-term disability insurance
- 401K
- Predictable Schedules
- Energy filled, busy shops
- A clean, professional work environment with a team that wants to see you succeed
- A company culture designed to support your career growth
WHO WE ARE
Virginia Tire & Auto is making car care as stress-free as possible. We are proud to be a Top Family Owned Business in the DC area, a Top Shop by Tire Review Magazine and a consistent Best of NOVA Auto Repair winner. Virginia Tire & Auto is committed to employee advancement and growth by offering career paths and stability to its 300+ employees.
Virginia Tire & Auto promotes a smoke-free, drug-free environment.
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