Central Station Monitoring Agent
Position Summary:
Process gate transactions and alarm events from over 300 communities virtually.
Job Responsibilities: To perform this job successfully, the Central Station Monitoring Agent may be expected to perform some or all of the duties listed, and other duties as assigned:
- Properly verify visitors and vendors entering our gated communities.
- Monitor armed areas to ensure intruders vacate the closed area.
- Must be able to document and send intruder reports.
- Must meet all verification standards.
- Agent will work under close supervision during the first 90 days.
- Must meet the organization’s AHT and schedule adherence goals/metrics.
- Must keep up on both company and central station policies.
- Position requires weekend, holiday and shift work and may require mandatory overtime.