Business Operations Specialist As a Business Operations Specialist, you will play a vital role in ensuring the smooth day-to-day functioning of our business operations. You will be responsible for a wide range of tasks including problem-solving, process maintenance and creation, data accuracy, payroll preparation, customer service, collaboration on best practices, project work, and internal communications. Your attention to detail, ability to think creatively, and aptitude for collaboration will be essential in contributing to the overall success of our operations. Responsibilities:1. Day-to-Day Operations Management: • Oversee and manage daily operational tasks to ensure efficiency and effectiveness. • Monitor operational processes to identify areas for improvement and optimization. • Proactively address operational issues as they arise to minimize disruptions. 2. Creative Problem-Solving: • Analyze complex operational challenges and develop innovative solutions. • Collaborate with cross-functional teams to implement solutions that enhance operational performance. 3. Process Maintenance and Creation: • Develop and maintain standard operating procedures (SOPs) for various operational tasks. • Continuously evaluate and refine existing processes to improve efficiency and scalability. 4. Data Accuracy: • Ensure the accuracy and integrity of data used in operational processes. • Perform regular audits and quality checks to identify and correct discrepancies. 5. Payroll Preparation: • Coordinate payroll processing activities, including data collection, verification, and distribution. • Collaborate with finance and HR teams to ensure accurate and timely payroll processing. 6. Customer Service: • Serve as a point of contact for internal and external stakeholders regarding operational inquiries and issues. • Address employee, consultant, and client concerns promptly and professionally to ensure satisfaction. 7. Collaboration on Best Practices: • Work closely with cross-functional teams to develop and implement best practices for operational excellence. • Share insights and expertise to support continuous improvement initiatives. 8. Project Work: • Participate in special projects and initiatives aimed at enhancing operational efficiency and effectiveness. • Manage project timelines, resources, and deliverables to ensure successful outcomes. 9. Internal Communications: • Facilitate communication and collaboration among team members and departments. • Distribute relevant information and updates to ensure alignment on operational priorities and objectives.
Qualifications: • Bachelor’s degree in business administration, operations management, or a related field. (Preferred) • 1-2 years’ experience in business operations, preferably in a similar role. (Preferred) • Strong analytical skills with the ability to identify and solve complex problems. • Excellent organizational skills and attention to detail. • Proficiency in data analysis and reporting. • Familiarity with payroll processing systems and procedures. (Preferred) • Exceptional communication and interpersonal skills. • Ability to work effectively both independently and as part of a team. • Flexibility to adapt to changing priorities and work in a fast-paced environment
Perks/Opportunities: • Career growth and future leadership opportunities within a rapidly growing company • Hands-on training and career development • Work-life balance in a competitive atmosphere • Creative freedom over process improvement and creation • Medical Coverage, Dental & Vision (50% of premium covered by employer)• 401k with 100% match with immediate vesting