Número de Empleo 24053468
Categoría de Empleo Rooms & Guest Services Operations
Ubicación Gaylord National Resort & Convention Center, 201 Waterfront Street, National Harbor, Maryland, United States VER EN MAPA
Horario Full-Time
¿Ubicación remota? N
¿Reubicación? N
Tipo de Posición Non-Management
Gaylord Entertainment
JOB DESCRIPTION
Job Title:
Attendant Door
Reports To:
Asst Mgr Front Services
Job Description Date:
1/18/07
Job Purpose: Two to three sentences describing the overall purpose of the job
Provide guests with baggage handling and information services at hotel entrance. Responsible for the smooth flow of traffic through Hotelentrance and the security of all guests' belongings.
Job Responsibilities: Maximum of ten responsibilities, in order of percentage of time spent on functions from longest to shortest; do not list anything that doesnot represent at least 10% of the job's time. Please include supervisory responsibilities.
1.
Greet guests at the hotel entrance and assist with the loading and unloading of luggage.
2.
Control vehicle traffic through hotel entrance area including the moving and positioning of vehicles
3.
Promote valet parking services to every guest vehicle that arrives.
4.
Ensure the security of all vehicles in hotel valet parking lot.
5.
Ensure the security of guest luggage and belongings while in the hotel entrance area.
6.
Maintain cleanliness in the hotel entrance area (sweeping, ash urns, etc.).
7.
Accompany guests to the airport to assist with the loading and unloading of luggage as directed.
8.
Maintain current knowledge of local area, attractions and events.
9.
Perform other duties as assigned.
Job Qualifications: Describe the minimum qualifications needed to complete the job responsibilities.
Education
High School diploma or equivalent required.
Experience
Minimum six months customer service experience preferred. Good communications skills required. Must be fluent in verbal and writtenEnglish. Ability to drive standard transmission required.
Licenses/Certifications
Valid Driver's License and a satisfactory driving record required.
Discretion & Independent Judgment: Answer all questions and provide multiple specific examples.
Question
Answer (If yes, give multiple examples)
Does this position have authority to formulate, affect, interpret, or implement management policies or operating practices?
No
Does this position have authority to commit the employer in matters that have significant financial impact?
No
Does this position have authority to waive or deviate from established policies and procedures without prior approval?
No
Does this position have authority to negotiate and bind the company on significant matters?
No
Is this position involved in planning long or short-term business objectives?
No
Does this position represent the company in handling complaints, arbitrating disputes or resolving grievances?
No
Does this position have authority to make an independent choice, free from immediate direction or supervision or make decisions orrecommendations that may occasionally be reviewed, revised or reversed?
No
Physical Requirements: Indicate requirements that are representative of those that must be met to successfully perform the essential duties of this job.
Ability to speak and hear. Close and distance vision. Frequent sitting with some walking and standing. Frequently lifts/carries up to 5lbs. Continual use of manual dexterity and gross motor skills with frequent use of bi-manual dexterity and fine motor skills.
Additional physical and visual requirements (check all that apply)
x
Identify and distinguish colors
x
Stand for long periods of time
x
Walk extended distances
x
Lift/carry over 50 lbs.
x
Reach hands and arms in any direction
x
Kneel and/or stoop repeatedly
Working Conditions: Indicate the environmental aspects of the job.
Continually works in normal office conditions and in close proximity to others.
Additional working conditions (check all that apply)
x
Outdoor weather conditions
Extreme cold (non-weather)
Extreme heat (non-weather)
x
Near moving or mechanical parts
On high precarious places
x
With fumes or airborne particles
Near toxic or caustic chemicals
Near risk of electrical shock
In areas of strong vibration
x
Other: Varying weekly schedule required including evenings, holidays and overtime as business dictates.
Marriott International es un empleador que ofrece igualdad de oportunidades. Creemos en la importancia de contratar a una fuerza laboral diversa, así como apoyar una cultura inclusiva que anteponga a las personas. Nos comprometemos a respetar el principio de no discriminación por cualquier motivo protegido, como la discapacidad y condición de veterano o cualquier otra situación protegida por las leyes aplicables.
¿Por qué conformarse con menos cuando puedes tener MÁS, todo bajo el mismo techo? Basándose en nuestra experiencia y liderazgo en reuniones y experiencias, Gaylord Hotels ofrece entornos, servicios y programas que unen a la gente de manera extraordinaria. El corazón de la marca son los STARs, que son personas creativas, emprendedoras y dedicadas a proporcionar un servicio considerado y de corazón a los huéspedes. En Gaylord, proporcionamos a los STARs oportunidades más allá de las de un hotel tradicional, y te ofrecemos oportunidades de empleo infinitas, con extras y MÁS. Al unirte a Gaylord, te unes a una cartera de marcas con Marriott International.
Estarás donde puedes llevar a cabo tu mejor trabajo,
comenzarás a cumplir tu propósito,
formarás parte de un increíble equipo mundial y
te convertirás en tu mejor versión.