1st Class Medical is the leading retailer of portable oxygen concentrator devices and oxygen therapy equipment in North America. We are a family owned and operated business. Our goal is simple; we make it easy for everyone affected by respiratory illness to achieve their highest quality of life. Our customers come to us because of our outstanding reputation in the market and the amazing service that our team provides. We are looking for a data entry and shipping associate to process and ship returns of oxygen therapy equipment back to the manufacturers.
Pay Range: $14 - $16 per hour based upon specific experience
Duties and Responsibilities:
- Data entry of defective oxygen therapy equipment for manufacturer returned merchandise authorization (RMA's)
- Input inventory information into our spreadsheets and digital databases
- Updating customer tickets in our CRM (Customer Relationship Management) software, Hubspot
- Creating return labels and shipping of RMA orders back to the manufacturer
- Consistently exceeding performance targets and daily processing and shipping metrics
- Communicating effectively with team members and management
- Other duties as assigned
Compensation and Benefits:
- Competitive base wage: $14 - $16 per hour based upon job specific experience
- Monday through Friday 9 AM to 6 PM schedule with no nights or weekends
- Health, dental and vision insurance through Aetna after 90 Days
- 401(k)
- Paid time off
- Paid training and ongoing support from an industry-leading team
- Exciting growth opportunities to expand in role and responsibilities
Qualifications:
- This is a full time position, requiring two years of previous data entry experience and one year of shipping experience as well
- Intermediate computer skills are required for data entry; experience with Google Sheets and CRM software is required
- Qualified applicants must a have strong attention to detail, ability to work with accuracy, and learn quickly in a dynamic workplace
- Candidates be comfortable working in a fast paced, data entry and shipping environment
- Must be able to lift up to 40 lbs.
Job Type: Full-time
Pay: $14.00 - $16.00 per hour
Benefits:
- 401(k)
- Dental insurance
- Health insurance
- Life insurance
- Paid time off
- Vision insurance
Schedule:
- 8 hour shift
- Day shift
- Monday to Friday
- No nights
Experience:
- Spreadsheets: 2 years (Required)
Work Location: In person