Collector
3 YEARS OF FIRST/THIRD PARTY COLLECTIONS EXPERIENCE PREFERRED
Eligible for Holiday pay on day one.
UNLIMITED BONUS POTENTIAL
WORK FROM HOME FULL TIME
NO WEEKENDS OR EVENING SHIFTS
Objective
Do you have 3+ years of 1st or 3rd party debt collection experience? Are you looking to work from home full time? Are looking for an hourly rate commensurate with your experience and talent? Do you want an unlimited Bonus potential?
Are you money-motivated and striving for a challenge? If so, McCarthy, Burgess & Wolff, Inc could possibly be the company for you!
This position is ideal if you have the following skills and attributes:
- Outgoing and personable
- Persuasive Speaking Skills
- Effective Listening
- Time – Management
- Ability to solve problems independently.
- Experienced with using CRM or other customer service management programs.
- Strong work ethic.
Essential Functions
- Maintaining a debt collection queue using the support framework designed.
- Maintaining daily call volumes.
- Traces delinquent customers to new addresses by inquiring at post offices, telephone companies, credit bureaus, or through the questioning of neighbors.
- Locates and monitors overdue accounts, using computers and a variety of automated systems.
- Records information about financial status of customers and status of collection efforts
- Persuades customers to pay amounts due on credit accounts, damage claims, or non-payable checks.
- Understanding and adhering to client guidelines.
- Advises customers of necessary actions and strategies for debt repayment
- Performs data entry, documentation, and maintenance of customer account(s).
- Reads, comprehends and adheres to the Fair Debt Collections Practices Act (FDCPA).
- Reads, comprehends, and adheres to any and all applicable International Organization for Standardization (ISO) policies.
EEO Statement
McCarthy Burgess & Wolff, Inc. (MB&W) is an Equal Opportunity Employer and prohibits discrimination and harassment of any kind. All employment decisions at MB&W are based on business needs, job requirements and individual qualifications, without regard to race, color, religion or belief, national, social or ethnic origin, sex (including pregnancy), age, physical, mental or sensory disability, HIV Status, sexual orientation, gender identity and/or expression, marital, civil union or domestic partnership status, past or present military service, family medical history or genetic information, family or parental status, or any other status protected by the laws or regulations in the locations where we operate.
Job Type: Full-time
Pay: From $15.00 per hour
Expected hours: 40 per week
Benefits:
- 401(k)
- Dental insurance
- Health insurance
- Life insurance
- On-the-job training
- Paid time off
- Vision insurance
- Work from home
Weekly day range:
Work setting:
Work Location: Remote