Job Title: Call Centre Consultant
Company: Maatco
Location: San Antonio, TX
About Us:
Join Maatco in San Antonio and be part of a team dedicated to providing outstanding customer service. We're currently seeking a Call Centre Consultant to handle customer inquiries and provide exceptional support.
Responsibilities:
- Answer incoming calls and respond to customer inquiries
- Provide information about products and services
- Resolve customer issues and complaints efficiently
- Maintain accurate records of customer interactions
- Follow up on customer calls as needed
- Collaborate with team members to ensure high-quality customer service
Requirements:
- Previous experience in a call center or customer service role preferred
- Excellent communication and listening skills
- Strong problem-solving abilities and attention to detail
- Ability to work effectively in a fast-paced environment
- Proficiency in computer and phone systems
- High school diploma or equivalent
Benefits:
- Competitive salary and opportunities for growth
- Comprehensive training and ongoing support
- Health insurance and other benefits package
- Collaborative and inclusive work environment
How to Apply:
If you're enthusiastic, customer-focused, and ready to provide exceptional service, we want to hear from you! Join us at Maatco in San Antonio and become a valued member of our call center team. Submit your resume today!
Job Type: Full-time
Pay: $22.00 - $24.00 per hour
Benefits:
- 401(k) matching
- Dental insurance
- Health insurance
- On-the-job training
- Paid time off
- Parental leave
- Vision insurance
Experience level:
Shift:
Weekly day range:
Work setting:
Experience:
- customer service: 1 year (Preferred)
Location:
- San Antonio, TX 78205 (Preferred)
Ability to Commute:
- San Antonio, TX 78205 (Preferred)
Work Location: In person